Frequently Asked Questions

The Physical Letter is a tangible experience delivered by mail, designed to be opened, explored, and enjoyed away from a screen.

The Digital Letter is delivered to your inbox and contains the same spirit of discovery in a convenient digital format.

You can cancel your subscription at any time through your account. Once canceled, you will not be charged for future subscription renewals or receive additional monthly editions.

Cancellations must be made before your next scheduled renewal to prevent the next charge. Your cancellation does not affect any orders that have already been processed.

Physical Letters are prepared and mailed during the last week of each month via the U.S. Postal Service. You can expect your letter to arrive during the first week of the following month. Please note that delivery times may vary depending on postal service conditions.

Digital Letters are delivered directly to your email during the first week of each month.

At this time, Curiosity Cabinet Letters is available for U.S. customers only. We currently ship physical letters within the United States and offer digital letters to U.S. customers.

We hope to expand our availability internationally in the future.

Please contact us if your order arrives damaged or doesn't arrive within a reasonable delivery window. We'll work with you to determine the best solution.